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Oracle Tips by Burleson |
OCP Instructors Guide for
Oracle DBA Certification
Chapter 10 - Ease of Administration
Proceduralize the Change Request Process
Database administrators usually support
different business units with each unit having their own set of
procedural requirements. Formalizing and documenting the change
request process minimizes the potential for miscommunication between
the business units, application development areas and the database
administration unit.
The notification lead-time required for the
database administration team to perform a requested change should be
documented and distributed to business and application development
units. This will prevent your team for getting a request to migrate
a database from test to production in the morning with a required
date for that afternoon. Of course we all know that never happens.
Standardized request documents also help to
increase the quality of the change request process. The forms are
sent to the database administration unit by the business unit owner
of the data to be processed. Any requests not sent or signed off by
the data owner should be rejected. Keep copies of all completed work
requests for auditing purposes.
The above text is
an excerpt from:
OCP Instructors Guide for Oracle DBA Certification
A Study Guide to Advanced Oracle Certified Professional Database
Administration Techniques
ISBN 0-9744355-3-8
by Christopher T. Foot
http://www.rampant-books.com/book_2003_2_OCP_print.htm
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